Frequently Asked Questions

The basics

What is Bilbaal

Bilbaal is an online platform that connects individuals to organizations that need in kind services, interns or volunteers. The site also offers additional services such as an events calendar, a community of individuals, a rating system and other interactive tools to support your search and personal preferences.
Bilbaal is independent of any government, political ideology, or religion and is dedicated to helping social, economic and cultural initiatives related to Palestinians.
How does Bilbaal work?

Bilbaal is essentially an extensive database of users and organizations interested in supporting the Palestinian humanitarian needs. Bilbaal provides multiple search methods options to tailor searches to individual preferences.
What type of organizations does Bilbaal work with?
Bilbaal works with non-profit organizations, social enterprises and initiatives dedicated to supporting the Palestinian community.
How do I sign up?
Click on the “Sign Up” option found on top right hand corner of the home page. You will be prompted through the sign up process and creating your online profile.
How can I contact you?
By using the contact form available in "About Us" page.
Where is Bilbaal located?

The founders of Bilbaal currently reside in the United Arab Emirates. However, the site is hosted  in the United States.
Who founded Bilbaal?

Bilbaal was founded by two women named Rasha Kashkoush and Dana Salloum. Their profiles are available on the “about us” tab on the top of the home page.
Do you vet member organizations?
Bilbaal tries it’s best to review organizations to make sure they are non-governmental, non-political and dedicated to helping social, economic and cultural initiatives related to Palestinians. However, we do not have the ability to deeply investigate each organization and encourage all applicants to do their own due diligence as to utilize the rating tool to see what other volunteer’s experience was. If you do find a problematic organization please notify us on
What does Bilbaal mean?

Bilbaal means “on your mind” in colloquial Arabic, reflecting our aim of keeping Palestine on your mind.